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Council encourages residents to take part in National Highways and Transport survey

Council encourages residents to take part in National Highways and Transport survey

12 June 2019

Local people are being asked for their views on Wokingham Borough’s highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities. Their answers will be compared with the views of other members of the public across England and Scotland, thanks to the National Highways and Transport Public Satisfaction survey.

Wokingham Borough Council is one of 111 Local Authorities to sign up to a standardised survey that will ask members of the public exactly the same questions, whether they live in Warrington, Warwickshire or Wokingham.

The survey, which is being run for the eleventh year is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.

The questionnaire will be sent to a random sample of at least 3300 of Wokingham’s residents from 7 June, followed by a reminder, with local and national results to be published in late October 2019.  Since the survey is based on a sample, residents that receive a copy are being urged to take part.  

Residents that receive the questionnaire can complete the survey online if they prefer, a short URL link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.

The results will enable us to find out what people in Wokingham think about these important services. This will provide one of several ways the Council can assess how it is performing. It gives the public an opportunity to say which services they think the Council should prioritise and improve.

Wokingham Borough Council’s executive member for highways and transport, Cllr Pauline Jorgensen said: “We are committed to finding out what our residents think about our highways and transport services. This survey helps everyone involved to identify the best ways of working and to spot national, regional and local trends. This is about understanding our residents’ views better and working together to deliver the most satisfactory yet efficient outcomes for local residents.”

For further information please visit the National Highways and Transport (NHT) Network website 



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