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New look for Customer Account homepage

New look for Customer Account homepage

17 January 2018
Photo of a laptop

Regular users of the council’s Customer Account page will have noticed a new look to the landing page.


We’ve taken on board feedback from service users, and have refreshed the homepage of your account.


It's now even easier to find out about changes to your bin collection, or information on planning applications.


There are a few new sections which can be accessed directly from the homepage. For example, with just a couple of keystrokes you can find which schools are in your current district, or near your new home.


We’ve added direct links for frequently used services such as paying your council tax, or a parking fine and finding out about planning appeals.


The overall look is cleaner, more intuitive and more user friendly.


Sign up


And, it’s not late to sign up if you haven’t done so already. To set up a customer account visit our website or download the app to a mobile device from the iTunes and Play stores.


For those less confident with technology, other channels will still be available. What we are doing is simplifying processes, making it easier to interact with us.


Give website feedback