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Wokingham Borough Council offers residents help with EU Settlement Scheme

Wokingham Borough Council offers residents help with EU Settlement Scheme

25 November 2019
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Wokingham Borough Council is now offering appointments to assist residents who require additional help applying for UK immigration status through the EU Settlement Scheme. The service will assist individuals who need their documentation verified. 


EU citizens and their family members living in the UK need to apply to retain their right to live here, work here and access public services such as healthcare, education and benefits. Following the UK’s exit from the EU, it is important residents apply if they wish to continue living here after 31 December 2020.


The majority of applicants should be able to use the EU Exit: ID Document app to complete the ID verification stage of the EU Settlement Scheme application using an android phone, without any further assistance.


However, some people might want to access extra support because they don’t have access to an android phone or not wish to post their passport or resident card to the Home Office for verification.


Individuals requiring extra support can book a one-to-one appointment at the Borough Council’s Register office, where the team will be able to assist in verifying documents, such as passports. Appointments are being offered Monday to Friday each week, between 10am to midday. 


EU citizens living in the borough can access the service for free, they simply need to bring along a proof of address such as a council tax or utility bill. This can be in digital or paper form. In addition, applicants are also asked to bring their mobile phone, as they will be sent a verification code during the process.


Individuals who live in the surrounding areas that fall outside of the Wokingham Borough are also welcome to use the service, but there is a £14 fee. 


Customers can make an appointment by calling 0118 974 6000 and selecting option 3, and then 3 again to speak to someone in the Register office. 


EU Citizens attending an appointment will be required to bring a valid passport, whilst non-EU citizens are asked to bring their UK-issued biometric resident card. This service does not accept national identity cards. 


Once applications have been reviewed, EU citizens will be granted either ‘settled’ or ‘pre-settled’ status. Which status they get depends on how long they’ve been living in the UK when they apply. 


In the New Year, the Council will start to offer the verification service at Wokingham and Woodley library. Further details will follow in 2020. 


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