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SHINE to hold question and answer sessions on new membership platform

SHINE to hold question and answer sessions on new membership platform

04 August 2021
[ Zoom ]
SHINE to hold Q+A Sessions on New Membership Platform, MY PT Hub - Wokingham Borough Council.jpg

Wokingham Borough Council’s over 60s activities programme, SHINE, will be upgrading its current Eventbrite online booking system to a new online platform called My PT Hub next month (Monday 13 September 2021).

 

A series of question-and-answer sessions will be held from 10 to 25 August 2021 at leisure centres around the borough, for residents to learn more, voice questions, comments, and concerns, about the new platform.

 

The change to My PT Hub will reflect adjustments for Covid-19 measures and safeguard both members and instructors, allowing SHINE to continue to run activity classes efficiently and with minimum disruption. Benefits of the new My PT Hub platform include Covid-secure, contactless booking, eliminating cross-contamination through the handling of coupon cards. There will be more choice of membership options, bespoke to members’ needs, plus more choices of accessing both in-person and virtual exercise classes. My PT Hub will also feature a live booking system with a waiting list to maximise space efficiency. Members will be able to access live streamed classes and a virtual library of activities in the comfort of their own home.

 

Cllr Parry Batth, executive member for environment and leisure said, “We are delighted to be offering residents a new platform that offers a more personalised, contactless booking system. Since the Covid-19 pandemic, SHINE has adapted quickly to the changing demands and needs of our members, for instance, the success of our virtual classes. My PT Hub is easy to use and most importantly, safeguards both members and instructors. We will be holding a series of question-and-answer sessions throughout August, and I urge members to pop in to learn more about the new platform.”


Q&A session locations


The question-and-answer sessions will take place on 10 August at Bulmershe Leisure Centre, 11 August at Loddon Valley Leisure Centre, 13 August at Cantley Park, 24 August at Bulmershe Leisure Centre, and 25 August at Cantley Park, between 9am to 11am, and 1pm to 3pm.

 

Members attending the question-and-answer sessions will be shown how to log in and use My PT Hub and how to book classes. They will also be given an opportunity to voice concerns, ask questions and comment on the new platform. 

 

Annual memberships will be refunded. Members who have coupon cards will have credits transferred to the new My PT Hub or a refund.


Take part in SHINE's short survey

 

SHINE is keen to hear people’s views on improvements and enhancements that could be made to ensure the activities programme continuously meets the needs and expectations of residents. Members and residents are invited to an online consultation to complete a short survey to express their views.


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o Have your say on the Domestic Abuse Strategy Consultation

o  Council reaffirms commitment to Armed Forces Covenant 

 

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